
| Order Status | |
| Has my order shipped? | |
| Click the "My Account" link at the top right hand side of our site to check your orders status. | |
| How do I change quantities or cancel an item in my order? | |
| Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable. | |
| How do I track my order? | |
| Click the "My Account" link at the top right hand side of our site to track your order. | |
| My order never arrived. | |
| Click the "My Account" link at the top right hand side of our site to track your order status. If your packages each show a status of "delivered", please contact customer service for assistance. | |
| An item is missing from my shipment. | |
| Click the "My Account" link at the top right hand side of our site to track your order status. If your packages each show a status of "delivered", please contact customer service for assistance. | |